Europol Public Information

** EUROPOL

The Hague, 12 January 2012

File n°: Europol/2012/TA/AD7/066

JOB DESCRIPTION

Name of the Post:

Reporting to:

Specalst - System Admnistrator and Engineer wthin the ICT Infrastructure & Facties Unit (CI) - (AD 7)

Head of the ICT Infrastructure & Facties Unit (CI)

l.

Background

Applicaons are nvited for this poson at the European Police Office (Europol).¹

Europol is ocated n The Hague, The Netherlands, and ts man taks are the following:

• a) 

  b)

to collect, tore, proce ntegence;

anayse and exchange nformaon and

to aid nvegatons n the Member State, n particular by forwarding al relevant information to the naonal units;

• c) 

  to ak the competent authorities of the Member State concerned to

nitate, conduct or coordinate nvetigaons and to ugget the etting up of joint invegaton team n pecific cae;

• d) 

  to provide ntegence and anaytcal upport to Member State n connection with major internaonal events;
• e) 

  to prepare threat aements, trategc anayse and general stuation reports reating to ts objective, ncluding organised crime threat aements.

For more nformaon pleae visit Europol's webste www.euroDol.euroDa.eu.

¹ Europol has been established under the Council Decision (EC) No. 2009/371 of 6 April 2009.

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2, Purpose of the post

The man role of the ICT Infratructure and Facilties Unit is the implementation, nstalaton and mantenance of al ICT Infratructure components for Europol, the

Member State and thrd partie a wel a the upport of al computerized ystem at Europol and the admnistraon of ICT aets.

The ICT Infratructure and Facile Unit also provide a contact point for service regarding technical enqurie of Member State and Europol staff a wel a an nterface for facilties management and the coordinaon and upervision of mantenance, cleaning, construction work and renovations of Europol's premise and bulding.

The ucceful candidate wil work a part of the Data Centre Engneering and Support team withn the ICT Infratructure and Facilties Unit (CI), a a System Admnistrator and Engneer, n charge of IT engneering and upport activities for the Europol data centre and server-side compung and storage nfratructure.

3, Tasks and esponsibties

The man reponsibilties nclude:

• • 

  Support, deveop, admnister, and mantan the ervers and data centre

nfratructure of Europol, whch nclude ervers, data centre, and torage facile, a wel a erver-side middleware and applicaon oftware, al ocated n the Europol headquarters;

• • 

  Provide thrd ne upport for the Europol uers and cutomers for the reolution of incidents and problems related to the ervers nfratructure;
• • 

  Be reponsible for the execution of planned mantenance operaons a decribed by the applicable procedure;
• • 

  Be able to upply the nstalaton, technical, upport and mantenance documentaon;
• • 

  Degn, implement and mantan operaonal procedure;
• • 

  Monitor, upport and mantan erver, data centre and critcal-environmental infratructure withn Europol;
• • 

  Deveop admnistrative procedure for recurring ystem admnistraon activities;
• • 

  Invegate technical posibile and new oluons n answer to requets from management and cutomers;
• • 

  Support in the degn, deployment and configuration of new erver-side

olutons, providing engneering and implementaon upport;

• • 

  Participate n activite related to the procurement of IT equpment, hardware and software;
• • 

  Provide on-cal technical support a part of the team on-cal rota;
• • 

  Manage consutants working on the ystem n the area of reponsibile;
• • 

  Any other duties n the area of competence a agned by the Head of Unit.

This position might equire particpation n a shift system ncludng weekends and nights as well as particpation n on-call duty.

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Requirements

4,1

Eligibity ctera: a. Canddates must

• • 

  Be a national of one of the Member State of the European Union and enjoy ful rights a a citizen;
• • 

  Have fulfilled any obligations imposed by the applicable laws on mtary service;
• • 

  Produce appropriate character reference a to the utabilty for the performance of the duties;
• • 

  Be physcay fit to perform the duties pertaning to the poson;²
• • 

  Produce evidence of a thorough knowledge of one of the language of the Communite and a atisfactory knowledge of another language of the Communite to the extent neceary for the performance of the dutie.

4,2

• b. 

  Canddates must have

• • 

  A evel of education whch correponds to completed universty

tudie, preferably n the area of Computer Science or Informaon Technology atteted by a diploma when the normal period of universty education is 4 years or more;

OR

A evel of educaon whch correponds to completed universty tudie, preferably n the area of Computer Science atteted by a diploma and appropriate profesonal experience of at leat 1 year when the normal period of universty educaon is at leat 3 years.

• • 

  In addtion to the above at leat 6 years of relevant profesonal work experience ganed n the area of ICT after the award of the diploma.

Selection ctera:

• a. 

  Professional experence: Essential:

• • 

  At leat 3 years of system admnistration experience on Microsoft-oriented nfratructure;

Experience with J2EE technology, n particuar applicatons configuration and mantenance;

ervers

Mantenance of Microsoft Server operation ystem, and core Microsoft server-side ervice uch a Active Directory, Exchange Server and Sharepoint;

Experience with LDAP technologes ncluding troubleshooting experience n LDAP environments.

² Prior to appointment the successful candidate will be medically examined by one of the institution’s medical officers in order that the institution may be satisfied that the candidate fulfils the requirements of Article 12(2)(d) CEOS

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Desirable:

• • 

  Work experience with SAN and thn clients/central computing implementaon environments;
• • 

  Work experience with Novel eDirectory and Novel Identity Management Solluon;
• • 

  Work experience with Microsoft IIS;
• • 

  Admnistraon of Microsoft server cluters;
• • 

  Work experience with the IBM Websphere application erver;
• • 

  Work experience n a muti-disciplinary, muti-cutural environment;
• • 

  Experience n general scriptng (for admnistrative taks);
• • 

  Work experience with Content and Text Anaytics products.
• b. 

  Professional knowedge: Essential:

• • 

  Deep knowledge of hardware for servers: SCSI, RAID;
• • 

  Proven knowledge of deployment and mantenance of Microsoft Wndows erver-side OS, middleware and applications;
• • 

  Expertise n the configuraon, admnistraon and upport of Microsoft Active Directory, Microsoft Exchange and Microsoft SQL Service;
• • 

  Good knowledge of monitoring ystem, oftware distributon tools,

ecure remote ystem admnistraon tools and uties;

• • 

  Knowledge n the management and the configuraon of File and Print Service;
• • 

  General knowledge of Storage Networks, backup nfratructure, reated technologies and correponding procedure;
• • 

  General broad knowledge of al man IT nfratructure components

n a complex environment (including network fundamentals).

Desirable:

• • 

  Holding reevant Microsoft certificaton credentials;
• • 

  Knowledge of server virtuaizaton technology;
• • 

  Knowledge of Novel eDirectory;
• • 

  Knowledge of server management tools, ISA, SQL;
• • 

  Knowledge of bune continuty and disater recovery approache and technique;
• • 

  Knowledge of Microsoft BizTalk and Microsoft SharePoint Server;
• • 

  Knowledge of document management systems;
• • 

  Knowledge of Linux baed operating ystems.

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c, Technical skis and competences: Essential:

• • 

  Exceent communicaton kills n Engish, both oray and n writng;
• • 

  Strong anaytcal and problem olving kills ncluding the abilty to antcipate potential problems, determne and implement soluton;
• • 

  Exceent organizatonal skills with the abilty to organize, plan and track agnments for other's work;
• • 

  Execution-focued approach with trong project execution kills and famarity with project management termnology, methodology.

d, Socal skis and competences:

Essential:

• • 

  Exceent nterpersonal skills with the abilty to work wel under preure, both ndependently and n a team;
• • 

  Hgh level of cutomer-orientation;
• • 

  Strong nterpersonal skills and abilty to etablish and mantan effective working reatons with co-workers n an nternational and muti-disciplinary work environment;
• • 

  Hgh degree of commtment and flexibilty.

Selection procedure

The Contracting Authority ets up a Seection Commttee whch consists of at eat three members, one from the Human Reource Unit of Europol, one from the concerned Unit or Department and one degnated by the Staff Commttee.

For non-estricted posts the Contracting Authority may degnate up to two additonal members to the Selection Commttee on a proposal from the Management Board, ether from another service of Europol, from outside Europol or from outside the community nstitutons ncluding Member State.

For estricted posts the Selection Commtee may also nclude up to two additonal members degnated by the Contracting Authority on a proposal from the Management Board. The additonal member(s) wil be ether a repreentative from the Preidency or a repreentative from the Preidency and one from another Member State.

The Seection Commttee determne candidate' sutabilty for the postion by aeng ther kills, experience and quaificaons aganst the etablished job profile and make an nital seection from the applicaons received.

Shortlisted applicants are nvited to participate n a post-related eection procedure, generay consistng of written and/or practical tets and competency-baed nterviews.

The Contracting Authority make a decision of appointment on the bais of advice from the Seection Commttee. He wil inform the Commttee of his decision. All candidate who attend the election procedure wil be nformed of the outcome.

Candidate who attended a election procedure may requet feedback on ther performance of the written tet and nterview withn three month after the

election procedure. Europol wil not be n a postion to repond to feedback

nquries received outside this time frame.

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The Seection Commttee's work and deiberations are confidential. It is forbidden for candidate to make direct or ndirect contact with the members of the Seection Commttee or for anyone to do o on ther behalf. All enqurie or requets for nformaon or documentation n relaton to the competiton hould be addreed to the Europol Recrutment Office.

6, Salary_________________________________________________________

Scale: AD7

The bac monthy salary is EUR 5,568.11 (step 1) or EUR 5,802,09 (step 2).

The tep n grade is determned on the bais of profesonal experience ganed after the educaon requred for the poson and n ne with applicable implementing rue.

In additon, if applicable, aowance uch a expatriation aowance, houehold aowance, dependent chld and educaon aowance may be granted.

Europol offers a comprehensive welfare package comprising additonal benefits uch a medical insurance, unemployment and nvaidity aowance a wel a a penson cheme.

Salaries are ubject to a community tax but exempt from naonal taxaton.

7, Terms and condtions

7.1 Probation perod

Engagement for this postion is ubject to the ucceful completion of a probaonary period of 6 month. Wthn this period the ucceful candidate wil have to undergo a post-reated ecurity screening.

Europol reerve the right to termnate the contract of employment during or at the end of the probaon period n accordance with Article 14 of CEOS.

7.2 Securty sceening and certificate of good conduct

In order to ensure that al candidate who have uccefuy paed a eection procedure comply with the ecurity tandards and do not have a crimnal record we requet al succeful candidate to apply for a national "certificate of good conduct" at the time an offer of employment is made.

The certificate of good conduct provide evidence that the candidate is utable to be employed by Europol. However, the national certificate of good conduct does not substitute a full securty cearance that must be cared out for all Europol staff n accordance wth the cearance evel determned for the position.

7.3 Contract of employment

The ucceful candidate wil be recruted a Temporary Agent AD7 pursuant to Article 2 (a) of CEOS, for a period of 5 years. The contract may be renewed.

The place of employment wil be The Hague, The Netherlands.

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For further nformation on terms and conditons pleae consut the EC Staff Reguatons whch are avalable on Europol's webste.

• 8. 

  Data protection

The data ubmtted is proceed n order to ae the utabilty of candidate for a poson at Europol. All personal data collected for the purpose of the eection procedure wil only be ued withn this pecific context and wil not be disclosed to any thrd party, except for retricted posts n whch the applicaton may be transmtted to the National Unit and the repective Liaison Bureau.

Any data provided wil be treated n trict confidence and n ful compliance with al applicable data protection rue. The legal bais for the proceng of personal data are the Staff Reguatons of Officials and the Conditons of Employment of Other Servants of the European Communities (Ttle III Chapter 1) and ther implementing rue.

All documents provided to Europol wil be kept in Europol's files and wil not be returned to the candidate. Applicatons of non-recruted candidate wil be kept for a maximum of two years. Data of non-recruted applicants on the reerve ist for appointment wil be kept for a maximum of two years after the expiry of the reerve ist. Data of recruted candidate wil be transferred to ther personal file.

The Head of Unit of the Human Reource Unit is reponsible for the data proceng operation. Candidate have the right to acce, rectify, block and erae ther personal data n accordance with the applicable data protection rules.

Candidate have the right of recourse to the Europol Data Protection Office (Data Protection Office - PO Box 90850, 2509 LW The Hague, The Netherlands) and the Joint Supervisory Body (www.europoljsb.consum.europa.eu). Applications ent to the DPO or JSB wil not be proceed and deleted.

Addtional information

9.1 Main dates

Deadline for applicaton: 23 February 2012

Recrutment procedure: March 2012

Starting date of employment: a oon a posible

9.2 Application process and selection procedure

Pleae refer to the EUROPOL RECRUITMENT GUIDELINES avalable on Europol's webste www.euroDol.euroDa.eu for further detals on the applicaton proce and the election procedure.

9.3 Contact Detais

For further detals on the applicaton proce pleae cal +31 (0) 70 302 5075 or + 31 (0) 70 302 5298.

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